Annual Payroll Savings
Company Profile: A Fortune 100 U.S. Bank with over 150,000 employees, a global presence in Europe, and annual sales of $70 billion.
The Situation: Facing a critical period marked by significant customer loss, a damaged reputation, declining revenue, and the burden of increased regulatory demands.
Results Delivered:
$1.1 million in annual payroll savings by optimizing internal operations, negating the need for new hires.
A 50% reduction in operating costs through the successful execution of a multi-phased technical enhancement project.
Improved employee culture by creating an alternative career path through the implementation of an interim customer resolution team.
$1M
47%
Improvement on Shipping & Logistics
Company Profile: A Fortune 100 technology company operating globally with over 10,000 employees and $150 billion in annual sales, encompassing extensive online and physical store operations across Europe and Asia.
The Situation: The company faced a critical period characterized by a surge in holidays orders, and rapidly increasing employee costs due to operational inefficiencies.
Results Delivered:
Achieved a 47% improvement in shipping & logistics efficiency, stabilizing operations and mitigating further reputational damage during a critical sales period.
Small Firm Wins Government Contracts
Company Profile: A small, specialized technology company with 30 employees, known for its strong industry ties and positive brand reputation.
The Situation: The company's innovative technology solution to revolutionize the manufacturing industry required significant market education to gain industry buy-in. They needed a robust sales strategy to secure both B2B and government contracts, along with strategic team expansion to support anticipated growth.
Results Delivered:
The company successfully won critical state contracts and significantly increased its brand presence as recognized experts in the field.
We developed a comprehensive consultative sales process, enabling every member of the leadership team, from the CEO to the CTO, to effectively deliver the solution and win new contracts.
Succession Plan
Company Profile: A well-established, family-owned construction company with over 35 years in the industry.
The Situation: The company faced the dual challenge of preparing for a critical leadership transition to the next generation while simultaneously needing to document and streamline its existing operational processes to improve company-wide communication. Additionally, they sought to develop a robust B2B business development process to secure new, long-term contracts as a hedge against potential industry downturns or client cutbacks.
Results Delivered:
Internal communication among the family leadership team became aligned and cohesive, culminating in the agreement of a clear succession plan.
The company also gained a proactive B2B pipeline ready for new recurring revenue streams, establishing a stronger, more resilient foundation for future growth and mitigating market risks.
$85K
Company Profile: A family-owned manufacturing company with over 50 years in business, holding a strong brand reputation within the hotel industry.
The Situation: The company had set ambitious goals to increase sales by introducing additional products to its existing client base, requiring enhanced B2B sales training for its account managers and leadership team. Just as the engagement began, the COVID-19 pandemic hit, forcing the company to extend invoice due dates due to halted construction projects and cancelled hotel stays. This created an urgent need for a creative approach to winning new contracts when market conditions allowed.
Results Delivered:
The company successfully secured new contracts, specifically obtaining a new $85K order during the pandemic and in under 6-months of working together.
Sales process implemented to identify sales opportunities from existing customers with future construction projects.
Leadership team provided tools to coach sales team to performance metrics and effective performance accountability metrics.
$1B
Company Profile: A manufacturing technology company with a $900 million valuation, supported by Private Equity and Venture Backed Capital, and a team of 400 employees.
The Situation: With annual revenues of $50 million, at the time of our engagement, and a strong brand reputation built on excellent product delivery, the leadership team sought to capitalize on growth by expanding into new geographical markets. This ambitious goal required a comprehensive international market expansion strategy and execution plan.
Results Delivered:
We identified a more impactful approach increasing revenue and expanding the company's footprint within its current region, but without a physical product-based market expansion.
This strategic pivot proved to be highly successful. The company is now on track to achieve a $1 billion valuation, having significantly expanded its presence and revenue within its existing market without the complexities of international physical product expansion.
Strategic Plan & Unified Leadership Team
Company Profile: A Fortune 500 Luxury Retail Brand with $3.4 billion in annual revenue, 5,000 employees, and a global customer base.
The Situation: To support ambitious new revenue goals, the organization identified a critical need for enhanced sales training and significant improvements in internal communication processes across its teams.
Results Delivered:
We provided specialized leadership communication training designed to align the internal processes of the sales, marketing, and operations teams.
As a direct result, teams worked in synchronicity, leading to the successful identification of new individuals for leadership roles and substantial communication enhancements to the sales process, all of which contributed to supporting the company's aggressive revenue targets.
Strategic Planning Advisory to Pharmetutical Leaders
Company Profile: A global pharmaceutical company with $42 billion in annual revenue and 114,000 employees.
The Situation: The organization sought to empower a group of 65 managers and senior executives, responsible for global operations, with enhanced strategic thinking and leadership communication skills to meet challenging new department objectives.
Results Delivered:
Improved internal team communications and equipped the leadership with enhanced skills to effectively communicate with cross-functional teams, directly contributing to improved product fulfillment rates across global operations.
Sharpening Communication for U.S. Elected Officials
Company Profile: A bipartisan coalition of United States elected officials within the federal legislative branch.
The Situation: The coalition sought specialized leadership communication training to enhance their ability to communicate, articulate policy, and connect effectively with diverse audiences.
Results Delivered:
Elected officials & staff members learned powerful new strategies to lead with greater influence and developed enhanced skills to identify and address the core pain points of their constituents and target audiences, significantly improving their public and legislative effectiveness.